Connect your store, send us your products, and we run the rest — warehousing, call center, last-mile delivery and cash-on-delivery, all from our offices in Africa. Streamlined fulfillment from your online store to your customer's door.
Six operations under one roof — warehouse, call center, drivers, COD recovery, returns and reporting. You ship to us, we run the rest.
Receive containers in Luanda, store inventory in our climate-controlled warehouse, pick and pack to order. Insured stock, live count.
Native Portuguese / French agents call every lead within 30 minutes. We confirm address, intent and quantity before any driver leaves.
Our own fleet covers Luanda, Benguela and Huambo. Three delivery attempts, one re-route, signed handover at the door.
Cash collected at the door, reconciled the same evening, settled to your account weekly in USD or EUR. No hidden fees, no float games.
Refused or returned parcels are inspected, restocked and reflected on your dashboard within 24 hours. Damage is photographed before re-shelf.
Real-time order status, confirmation rate, delivery rate, COD float and city-level heatmap. CSV export, API push, Looker integration.
We open one market at a time, only when our team is on the ground. Angola is our flagship operation — Mozambique, Botswana and Gabon are in pre-launch and not yet open to new partners.
No 60-day waits. Cash collected Monday is in your account Friday — fewer hops than any local 3PL we've seen.
We don't onboard everyone. We cap the number of brands we run per category — so your offer doesn't compete for our best agents.
Our call center is the moat. Trained operators, scripts in Portuguese, French and Umbundu — we filter ghost leads before a driver leaves.
One name, one WhatsApp number, one accountable person. Not a ticket queue. Daily updates during launch, weekly after.
FG Africa was built after two years of running our own COD operation and getting burned by every shortcut you can take. We know exactly which corners not to cut — because we already paid for them.
We don't sign anyone we haven't talked to. Every onboarding starts with a call — usually on WhatsApp.
Submit the form below. We reply within 24h if your volume profile fits our current capacity.
30-min WhatsApp or Meet call with our ops lead. Product fit, monthly forecast, pricing.
First 200–500 orders shipped under a 30-day pilot. Live KPIs, no annual contract.
Pilot KPIs hit, we sign a 12-month contract with revisable volumes and dedicated KAM.
No catalog of empty promises. We tell you upfront whether your category, AOV and creative ratio match our economics. If they don't, we say no — fast.
Closed circle. Reviewed personally by our ops lead.
Our ops lead will review and reply within 24h on WhatsApp or email — whichever is faster.